FAQ

Cost

All prices in Canadian Dollars and taxes are included

  • Round Trip: $35
  • One Way: $25
  • Connector Pass: $120 (10 one ways)
  • $0 for Luggage and Bikes
  • $15 for any extra oversize luggage



Payment

We strongly suggest that you make reservations and pay online.
We accept most major credit cards and cash only.
Please try to provide exact cash as our drivers have limited change. All payments are processed by MONERIS. The Squamish Connector has no access to your credit card or any other billing information.



Are pets allowed?

Only small pets allowed. Please call us before bringing your pets.



Luggage

Luggage and bikes are free.
Limited one baggage per customer. Extra luggage $15. Please pre book you luggage.
One bike per passenger based on availability. Please pre book your bikes. Due to the bikes being carried on the outside of the buses, there is a possibility of chips and scratches or other damage to the bikes. The Squamish Connector is not liable for any damages.



Pick up and Drop off Locations

The Squamish Connector cannot drop off or pick up other than at the locations stated. Passengers looking to travel between Vancouver & Whistler should contact Epic Rides at:
www.epicrides.com - +1 604-349-1234



Connector Pass

  • Connector passes do not expire.
  • Connector passes can be transferable.
  • Connector passes can be used for any departure
Buy the Connector Pass HERE



Does the bus have WIFI?

No, but the view out the window is awesome.



Changes and Cancellation Policies

  • No Cash Refunds.
  • Cancellations are permitted 12 hours or more prior to departure date for credit only.
  • For cancellation of Groups of 8 or more, cancellations must be 48 hours or more from departure.
  • No credit on partially used reservations.
More information at the Terms & Policies page.



Pick-up locations and times

For more information go to the HOME page.



What time should I be at the pick up location?

We recommend being there 10-15 minutes prior to departure.
The bus never departs before the time stated. If you have been there before the departure time and have not seen the bus, it is on its way.



Lost and Found

If you have lost or forgotten an item on the bus please e-mail at:
reservation@squamishconnector.com or call (604) 318-5855.
We will keep lost or forgotten items up to 7 days, after that it will be donated to charity. Squamish Connector is not liable for any lost or forgotten items.



Terms & Policies

For more information go to the Terms & Policies page